Founded in 1915, The Western Group is the nation's leading specialty contractor in masonry restoration and is a "Top 100" specialty contractor nationally. Sales have exceeded $170 million, divided evenly between restoration /preservation work in masonry and concrete. The company has a national reach in project work, via 40 Branch Offices in 35 cities. The company's growth objective is to double in size in the next 10 years.
The company has experienced steady growth year after year due to organic growth and acquisition. Over 70% of sales come from previous customers, a testimony to the high customer satisfaction. There are over 230 salaried employees, and during peak season, over 1000 hourly associates.
The company is privately owned and operated by the third generation of the Bishop family. The extended family of Western is one key reason for its successful track record. Many employees are second, third, or even fourth generation and the 55 person management team average 17 years of service (twice the industry average).
Duties:
The overall responsibility of this position is to be one of the top national leaders within the Corporation that provides strategic leadership and operational guidance in analyzing and appraising the effectiveness of current and future organizational objectives. This individual will also be accountable for driving growth by maximizing new business opportunities, increasing share of market and obtaining a competitive position within the industry throughout a specific region.
This position will report to the COO and oversees a number of branch locations.
Specific responsibilities include:
Be a strategic partner with the Chief Operating Office and others in senior management to improve the understanding of the business while driving revenue growth and profitability of the business;
Assist in the development and execution of the organization's strategic business plan, including goals and action items for growth, profitability, and customer satisfaction.
Drive process improvement philosophies and best practices across business operations as well as the development and execution of the strategy for short/long term growth of the organization.
Provide leadership to local/regional teams in business planning, operational effectiveness and problem resolution
Ensure the consistent delivery of performance that meets or exceeds customer expectations commensurate with achieving overall financial expectations
Strengthen the organization by leading the continuing development of a highly effective operational team, which will include mentoring, training and recruiting other key leaders.
Develop processes and metrics that analyze operational results and profitability; Explore new technologies to complement or enhance current systems.
Leads the local/regional teams in identifying and maximizing new business opportunities that will increase market share and increase Western's competitive position in the market, ie. Potential acquisitions, new business segments
Qualifications:
B.A. Required; MBA a plus. (Majors in Construction Management, Engineering, or related discipline is a plus).
15+ years of successful Construction management experience, which includes demonstrated experience in all phases of concrete/masonry restoration; 5+ years of senior management experience.
Successful track record in strategic planning.
Successful track record in growing a business segment, division, branch, etc.
Highly developed interpersonal skills including communication, conflict resolution, leadership, team-building and motivational skills
Proven ability to incorporate and apply knowledge of business management and administration
Proven success in leading business units over wide-spread geography
